[helpie_notices group_id=’20’/]

  • What is ALAT HealthConnect?

    ALAT Health Connect, is a telemedicine health care service that provides first-level health services to customers who desire to speak to a doctor at their convenience. It is a digital platform that enables subscribers to engage and receive first-level medical service 24 hours, 7 days a week. The company has highly trained and licensed health management personnel and wellness experts as well as experienced doctors stationed to give sophisticated easy-to-use/access mobile health system services designed to enhance medical services 24/7

  • How can I Subscribe to ALAT HealthConnect?

    Prospective subscribers can be onboarded via a single landing page or via ALAT app. Existing Alat customers will simply navigate through Movies/Events/Tickets & Health, Click on Health Connect, Select the ‘Subscribe’ option, next Pop-up message shows – Speak to a doctor powered by Health connect. You can enjoy healthcare service 24/7 via voice or video call.

  • What does the service cover?

    The service covers but is not limited to reliable medical /wellness advice and support for healthy, acute, and chronic conditions. Facilitate medical appointments, medication delivery and lab. In addition, mental wellness treatment for patients undergoing- depression, anxiety disorders, substance dependence, self-esteem difficulties, suicidal behavior, eating disorders, compulsive behavior, assertiveness training and emotions management

  • Why should I Subscribe to ALAT HealthConnect?

    One major reason why you should subscribe to the ALAT Health-connect 24/7 is to enjoy first-level medical treatment before accessing in-house hospital care. The challenges of Covid-19 have made patients desire medical attention easily and quickly, without visiting the hospital. Facilitate prescription of medications, labs, and imaging studies. Patients can receive notification of progress in fulfilling their prescriptions. Patients can receive results and reports from laboratories and imaging centers including critical images

  • What are the benefits of this subscription?
    •  Speak to a doctor for unlimited medical consultation by calling the toll-free number
    • Access affordable healthcare at a click of the button
    • Honest and ethical medical advice based on Evidence
    • Registered Nigeria-based doctors that speak their native language fluently (either Hausa, Yoruba, or Igbo) as well as English
    • Service available 24 hours a day, 7 days a week
    • Service accessible to smartphone and non-smartphone users
    • Condition Management- track the process of all cases till completion
    • Pre-natal and post-natal wellness and wellness lectures and workshop
  • What is the Subscription rate on ALAT HealthConnect?

    The Subscription plan entails; Early bed subscribers will enjoy one month of free subscription (For the month of October). Subsequently will pay N300 every month.

  • How secure is my health record and my medical history?

    At ALAT Health-connect, our processes comply with the latest regulations of the Ministry of Health of Nigeria as well as adhering to international standards. We treat every information shared with us with utmost confidentiality unless required by law as stated in our privacy policy.

  • Can you Deliver medication/prescriptions?

    Yes, we can deliver except for states such as Katsina, Yobe and Zamfara. We have access to Pharmacy outlets across the federation except for the states listed above. For our corporate clients, we will work with the pharmacy network under your HMO.

  • How can I unsubscribe from ALAT Health Connect?

    To unsubscribe, login to the ALAT app, navigate through Movies/Events/Tickets & Health, Click on Health Connect, click on ‘Unsubscribe’.